GRID-DETECT – Monit­oring System

For more than 30 years InfraTec has been providing comprehensive service in addition to high-end thermographic cameras. For example, you can have your camera recalibrated by us. On the basis of a project analysis, we assist you in the realization of thermographic measurements and tests. In the event of a malfunction, you will receive extensive support from our in-house service department via remote maintenance. Let’s find out, what we can do for you.

Our Company’s own service department accompanies you even with complex automation solutions far beyond the actual sale. In the event of malfunctions, your enquiry is forwarded directly to the employees via a hotline. By remote maintenance, you will receive an initial diagnosis. Together with you, we analyse the cause of the problem and quickly find a solution.

In our training centre in Dresden, you can attend practical thermography training courses. After the transfer of the turnkey system, upon request qualified employees of our service team will introduce you step by step to your automation solution and instruct future users on your premises.

The InfraTec product range includes numerous protective housings. The all-weather and robust metal housings allow the use of the thermal cameras in harsh environments and protect against mechanical stress, dust and splash water. Depending on requirements, users can also choose ATEX-certified protective housings that can be used in potentially explosive atmospheres.

InfraTec offers high-quality accessories for all infrared camera series. This allows users to flexibly adapt their camera to changing test and measurement environments and optimize it for daily indoor and outdoor use. The corresponding components are specially designed for the corresponding model and open up new possibilities – for current applications and new tasks.